Jyeshtha Buddy is a mobile app, conceived after sensing the changing trends towards the elderly. It addresses the present social needs of society and attempts to bring about a positive social reconstruction full of empathy, warmth, care and sensitivity. The App is aimed towards encouraging a community integration, connecting senior citizens with young volunteers in the vicinity. It fulfils two basic needs of society. Helping lonely senior citizens to meet their daily needs and creating satisfying job opportunities.

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Privacy Policy

PM Consultant is a sole proprietorship concern of Mr. Prakash Mirashi (hereinafter referred to as “we” or “us” or “our”) which is engaged in the business of providing web/mobile app-based solutions through a platform namely “Jyeshtha Buddy” (hereinafter for the sake of brevity, referred to as “Website and/or App”) to facilitate connections between senior citizens (hereinafter called and referred as “Jyeshtha(s)”) and young generation volunteers (hereinafter called and referred as “Buddy(ies)”), wherein the Jyeshtha who are in need of specific services and Buddies who are willing to offer the listed services on the Website and/or App to the Jyeshtha

This Policy outlines our practices in relation to the collection, storage, usage, processing, and disclosure of personal data that the visitor to our Website and/or App, Jyeshtha, Buddy (hereinafter referred to as “User” “You” or “your”) have consented to share with us when you access, use or otherwise interact with the help of our Website and/or App or avail services that are listed on or through the Website and/or App.

We are committed to protect your personal data and respect your privacy. In order to provide you with access to the Website and/or App, we have to collect and otherwise process certain personal data about you. This Policy explains how we process and use your personal data. By accessing to the Website and/or App or further using the functions, facilities, modalities made available to you on the Website and/or App, you confirm that you have read and agree to be bound by this Policy and consent to the processing activities described under this Policy.  This Policy applies to anyone who is or wish to access, use the Website and/or App or avail the services offered by the Buddies listed on the Website and/or App. By using the Website and/or App, you consent to the collection, storage, usage, and disclosure of your personal data, as described in, and collected by us in accordance with this Policy.

We regularly review and update our Privacy Policy, and we request you to regularly review this Policy. It is important that the personal data we hold about you is accurate and current. Please let us know if your personal data changes during your relationship with us.  We collect different types of personal data about you. This includes, but is not limited to contact data, such as your mailing or home address, location, email addresses, and mobile numbers; identity and profile data, such as your name, username or similar identifiers, photographs, and gender; marketing and communications data, such as your information posted in service requests, offers, wants, feedback, comments, pictures, your preferences in receiving communications from us and our third parties, and your communication preferences; technical data which includes your IP address, browser type, internet service provider, details of operating system, access time, page views, device ID, device type, frequency of visiting our Website and/or App and use of the same, application activity logs, clicks, date and time stamps, location data, and other technological information available on the devices/computer systems that you use to access the Website and/or App; transaction data, such as details of the services you have availed, your payment details for tracking transactions that are provided to us by payment processors, and UPI IDs for processing payments; usage data which includes information about how you use the services, your activity on the Website and/or App, booking history, User taps and clicks, User interests, time spent on the Website and/or App and page views.

We also collect, use, and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data under law as it does not directly or indirectly reveal your identity. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Policy.

Where we need to collect personal data by law, or under the terms of a contract, and if you fail to provide that data when requested, we may not be able to provide certain facilities (for example, to connect Jyeshtha with the Buddies registered on the Website and/or App with us). In this case, we may have to cancel or limit your access to the Website and/or App.

We use different methods to collect personal data from and about you including through direct interactions, which shall mean if you provide us your personal data when you interact with us; automated technologies or interactions which means each time you visit the Website and/or App, use the services, we will automatically collect the technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies. Third parties or publicly available sources means we may receive personal data about you from various third parties.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data where we need to provide you information with respect to the services availed by you through the Website and/or App or where we need to comply with a legal obligation. You agree and acknowledge that by using services and creating an account with us on the Website and/or App, you authorise us, Buddies, Jyeshtha(s), our service providers, associate partners, and affiliates to contact you via email, phone, or otherwise.

You agree and acknowledge that any and all information pertaining to you, whether or not you directly provide it to us (via the services or otherwise), including but not limited to personal correspondence such as emails, instructions from you, etc., may be collected, compiled, and shared by us in order to provide information related to the services to you. You agree and acknowledge that we may share data without your consent, when it is required by law or by any court or government agency or authority to disclose such information. Such disclosures are made in good faith and belief that it is reasonably necessary to do so for enforcing this Policy or the terms and conditions available on the Website and/or the App, or in order to comply with any applicable laws and regulations.

Cookies are small files that a site or its service provider transfers to your device’s hard drive through your web browser (if you permit it to) that enables the sites or service providers’ systems to recognise your browser and capture and remember certain information. We use cookies to help us distinguish you from other users of the Website and/or App, understand and save your preferences for future visits, compile aggregate data about site traffic and site interaction so that we can offer you a seamless user experience. We may contact third-party service providers to assist us in better understanding our Website and/or App visitors. We do not control the use of cookies by third parties. We may share your personal data with third parties such as Buddies and Jyeshtha(s) to enable them to connect with each other or external third parties such as trusted third parties such as our associate partners, and service providers that provide services for us or on our behalf.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. You hereby warrant that all personal data that you provide us with is accurate, up-to-date, and true.

Notwithstanding anything contained in the this Policy or elsewhere, you may delete your account as well as your personal data stored with us by sending an email to pm@jyeshthabuddy.com.Once your account is deleted, you will lose access to all facilities available on the Website and/or App. For avoidance of doubt, it is hereby clarified that all data with respect to transactions performed by you on the Website and/or App will be retained in accordance with applicable laws and provisions applicable to retention of data. We comply with applicable laws in respect of storage and transfers of personal data. As a part of your use of the facilities on our Website and/or App, the information and personal data you provide to us may be transferred to and stored in countries other than the country you are based in.

By submitting your information and personal data to us, you agree to the transfer, storage, and processing of such information and personal data. We implement appropriate security measures and privacy-protective features on our website and/or App and follow standards prescribed by applicable law. Where you have chosen a password that enables you to access certain parts of the facilities available on our Website and/or App, you are responsible for keeping this password secret and confidential. We will not be responsible for any unauthorised use of your information, or for any lost, stolen, or compromised passwords, or for any activity on your user account due to such unauthorised disclosure of your password. In the event your password has been compromised in any manner whatsoever, you should promptly notify us to enable us to initiate a change of password.

You agree and acknowledge that your personal data will continue to be stored and retained by us for as long as necessary to fulfil our stated purpose(s) and for a reasonable period after the termination of your account on the Website and/or App or access to the facilities to comply with our legal rights and obligations.In some circumstances, we may aggregate your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

We invite you to post content on our Website and/or App, including your comments, feedback, pictures, or any other information that you would like to be made available on our Website and/or App. Please note that such content will be available to all visitors to our Website and/or App and may become public. We cannot prevent such information from being used in a manner that is contrary to this Policy, applicable laws, or your personal privacy, and we disclaim all liability (express or implied) in this regard. Further, you agree to comply with all applicable laws in relation to the content uploaded or otherwise shared by you on our Website and/or App. You understand and acknowledge that you will be solely responsible for any information published by you on our Website and/or App that violates applicable laws.

We may occasionally update this Policy. If we make changes to this Policy, we will upload the revised policy on the Website and/or App. We encourage you to periodically review this Policy for the latest information on our privacy practices. If you have any questions about this Policy, you may reach out to us, with your queries, grievances, feedback, and comments at pm@jyeshthabuddy.com. The terms of this Policy or elsewhere on the Website and/or App shall be governed by and construed and enforced in accordance with the laws of India. Subject to other provisions in this clause, courts in Thane shall have exclusive jurisdiction over all issues arising out of this Policy, terms elsewhere on the Website and/or App, or the use of the services on the Website and/or App.